MTN doesn't care about customers
MTN obviously has plenty of business because they don't care to get back to their unhappy customers - this is what is the most frustrating is that they just ignore a person - it's like talking to a brick wall! They DONT CARE about their customers. Stay away from MTN!
Good day Natalie,
Apologies for the delayed response.
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that a response has been sent to Sharon Kirton regarding the handset query she had with regards to the upgrade on the number ***.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
MTN Complaints Management Team
Best regards,
Good day Natalie,
Apologies for the delayed response.
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that a response has been sent to Sharon Kirton regarding the handset query she had with regards to the upgrade on the number ***.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
MTN Complaints Management Team
Best regards,