LS
L S

1 reviews | Active since Nov 2019

22 Nov 2019, 12:01

MTN doesn't care

MTN is a no go.

MTN do what they wanna do and don't care about their clients. It is all empty promises.

Took out a new contract at MTN in August 2019 and up until now it is living hell. I don't know if I can call it customer service or what but what ever service they give to clients is the worst.

How can MTN just go and make clients liable for the changes they made? How can MTN just go and make clients liable for double amount debit order without consulting with the client? How can MTN just go and change your debit order to cash payment without consulting the client first? Why do I waste my extra time to give alternative contact details in case when MTN does not get hold of me on the contract number (which is placed inside a ****le for wifi internet) they can call me? How can MTN just stop sending invoices and just need the client to pay what ever is told to be paid? How can MTN change the debit order date without consulting the client first?

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