1 reviews | Active since May 2017
MTN doesn't wanna give me my phone
<p>Here I am again ... MTN still declines yo give me my phone that is insured and that I am still paying for. MTN truly knows how to upset it's customers and now I have no choice but to have my personal lawyer look into the matter because clearly I am not being taken seriously even though I went through the proper procedures to enquire about my insurance claim. Now I am left with no choice but to take legal action and make an example of MTN. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike