MTN doesn't take ownership of its own negligence

We can't with MTN anymore hey!!!! We wrote yet another complaint about the negligence of MTN and the shoddy service! We were listed because MTN claims to not have us on the system. Now we can't make major purchases because of this *******! This is the replay we got...We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.<br> <br> We have requested our legal department to assist and contact you about this matter.<br> <br> Since we've gotten our iPad from MTN (which was during that big MTN strike) we've been trying to pay for the monthly instalments. EVERYTIME we go we're told we're not on the MTN system. Next thing we're informed that we have been handed over to their legal dpt because we now apparently owe R6000. We received a call from them telling us to pay R6000 in 3 months (forget our other obligations)!!!! Our budget was R600... Our credit record is being held ransom because of MTN's negligence!!!!! They only know how to make demands to get their money back, but they don't know how to take ownership of what they did wrong! We want a settlement. We want a contract buyout because we're MIGRATING TO CELL C! <br>