1 reviews | Active since Mar 2010
MTN doesn't take ***** seriously
<p>my husband has a data contract and a normal contract both of which have a fixed price there debit order stays the same. MTN have done a ********** upgrade on the data package in April and are still debiting huge amounts off of his account. All documents and affidavit have been sent to the departments as requested by MTN. It's now November and it's still going on how much more money are they going to take when this is there problem as picked up at one of there stores that this is a inside job. </p>
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that we have adjusted the credit of R1,879.86 into contract account and the will be the remaining balance of R1583.26 which is payable 07/12/2016.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that we have adjusted the credit of R1,879.86 into contract account and the will be the remaining balance of R1583.26 which is payable 07/12/2016.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***