CB
Chris B

1 reviews | Active since Jul 2011

18 Mar 2016, 11:13

MTN doesn't seem interested in my business

I have been onto the MTN business website to try and get Fibre to my business. There are no business contact details. You have to fill out a call back form, which I did. Two days later, no call back. The only sales number I could find on their labyrinthine website was consumer sales. I then sat on hold for seven minutes only to get transferred to corporate sales. They then put me on hold while they tried to find the correct procedure. Finally, after 13 minutes on the phone I was asked for the same details that I put into their contact form and promised a call back. I won't be holding my breath and they will certainly go to the bottom of my supplier pile

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Mar 2016, 11:24
Official
Hello Chris Bi,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have sent the request to the Business department to contact and assist you. The contact number for the business department 809 from the device.

The email address for the business department ***.

Kind Regards,

Alice van der Merwe

REQ:***