MTN doesn't care

I have logged numerous calls with MTN due to the poor cell and data reception my area experiences.<br> The latest call i logged was on the 17th of March and since then there has been no correspondence from MTN's side instead each time i am told to fill in a form and send it to [Email Removed] <br> The Ref num for the call is REQ:*** [#***]. The one thing i find to be funny is that according to MTN's Map the area i am in has 3G signal but all my devices pick up EDGE and by the looks of things since i am not a big time hot shoot someone or famous myself and other are tossed aside. After 11 years of supporting the Network and this is the thanks we get Bad customer service.