CK
Chanelle K
1 reviews | Active since May 2018
08 Mar 2019, 12:03
MTN does nothing against *****????
MTN *****
It's been almost a year since I have been a victim of MTN ***** and i have send them all the documents they have requested. Now they have black listed me for R47 000??? This effects my credit score and there is nothing i can do but just wait. When you call MTN they cant give you the legal department contact details or email? No one is of any help! How am i going to clear my name?
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MTN South Africa's replyOfficial
11 Mar 2019, 07:40Good day Chanelle Koch
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly forward your ID number ,we will send your details to our legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly forward your ID number ,we will send your details to our legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
MTN South Africa's reply11 Mar 2019, 07:40
Official
Good day Chanelle Koch
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly forward your ID number ,we will send your details to our legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly forward your ID number ,we will send your details to our legal department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,