JF
Jeremy F
1 reviews | Active since Aug 2011
18 May 2015, 10:16
MTN does not work in Cape Town
I have been struggling to use MTN since I got MTN a few years ago. Every year I start the process to migrate to another company that does have signal in Cape Town, but Im just too lazy. This year Im moving! My friends on other networks have a much better time using MTN here. MTN just doest not work in Cape Town!!! I suggest you fix this or more and more people will move to other suppliers.
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Replies (1)
MTN South Africa's replyOfficial
19 May 2015, 13:21Hello JemFrab,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please may you provide us with more details in terms of the problem you are experiencing. Should you be having a network coverage problem kindly contact our coverage helpdesk. The number is *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
We look forward to improving on our service delivery to you going forward.
Regards
Yahya
REQ:***
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please may you provide us with more details in terms of the problem you are experiencing. Should you be having a network coverage problem kindly contact our coverage helpdesk. The number is *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
We look forward to improving on our service delivery to you going forward.
Regards
Yahya
REQ:***
MTN South Africa's reply19 May 2015, 13:21
Official
Hello JemFrab,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please may you provide us with more details in terms of the problem you are experiencing. Should you be having a network coverage problem kindly contact our coverage helpdesk. The number is *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
We look forward to improving on our service delivery to you going forward.
Regards
Yahya
REQ:***
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please may you provide us with more details in terms of the problem you are experiencing. Should you be having a network coverage problem kindly contact our coverage helpdesk. The number is *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
We look forward to improving on our service delivery to you going forward.
Regards
Yahya
REQ:***