TS
Thabiso S

1 reviews | Active since Mar 2014

28 Oct 2015, 11:49

MTN does not want me to proceed with termination

MTN does not want me to proceed with early termination of my contract. Gave them all the info they requested from me..<br> <br> After this, might not even stick with them on PREPAID!!!<br> Ref:#***5

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Oct 2015, 16:08
Official
Hello thabisoshai99,

Thank you for bringing this to our attention.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

As per conversation earlier ,the matter has been resolved

We would like to assure you that we are actively working to improve our service levels.

Regards
Rosetta
REQ:***