Mtn does not understand customer satifaction

<p>Residents have been trying to upgrade the signal and connectivity provided by mtn for many years. mtn eventually communicated ( various emails also from mtn directors) a upgrade ( LTE, 4g etc) programme which no laymen could understand, furthermore when you request an explanation it falls on deaf ears. The residents have a simple question: When will the upgrade be finshed and active? mtn has once again confirmed that they dont take customer complaints seriously, it seems that the villagers will now call it a day and port over to Vodacom as mtn donot really want the business.</p> <p> </p>