DS
Demetri S

1 reviews | Active since Oct 2010

15 Dec 2015, 09:50

MTN does not repond to Hellopeter reports anymore

It looks like MTN is not interested in client service anymore. I've posted a report on Hellopeter more than 5 days ago and they DO NOT respond to Hellopeter reports. I looked briefly at some other complaints and looks like they do not respond anymore. It looks like we have to move away from MTN and there is many issues at the moment. I really liked MTN and was loyal to MTN for almost 14 year, but now they don't care about clients & client service anymore. That is so sad!! : (

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Dec 2015, 10:04
Official
Hello demetri,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have contacted you no availability,

Please can you explain more regarding your hello peter complaint and the request for the account to assist you.

Kind Regrds,

Alice van der Merwe

***

Best regards,