BV
Bradley V

1 reviews | Active since Sept 2012

12 Sept 2019, 09:59

MTN DOES NOT KNOW WHAT"CLIENT SERVICE" MEANS !

MTN - Give or make available your contact details to 3rd party suppliers who contact you and pitch MTN products with promises that cannot be kept ! ie REWARDSCO / MONDO *** - will call posing as MTN and lie to you just to get a sale !! I was emphatically told I would retain my existing number on a 20gig R149pm Data offer. I must have reiterated it 3 times ans was assured I would NOT NEED TO CHANGE my number. On attempts to now activate this SIM card with MTN its now not possible and the willingness to assist from MTN is ZERO ! All they are good at it transferring you to other departments !!! Customer service is something MTN knows NOTHING about ! Even approaching an MTN store is futile as they must utilise the same "client care" department and get pushed around as I have been !

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