NB
Nick B

1 reviews | Active since Aug 2015

26 Jun 2020, 14:13

MTN does not know what it is doing.

So I wrote a review on 18 June about the bad service I received at MTN. As of today, 8 days later, I am no closer to getting the matter resolved. I still don't have cell phone connectivity on either of the two contracts I purchased via their website and I still have not found a single employee of MTN who is able to help me. I have spoken to at least 10 "help"-line consultants and although some have been more aware of the situation that others, none have sorted out the issue yet. I have even tried contacting them via FaceBook. MTN have not responded. My first payment goes off in a few days and I still have received no service and there is no way to cancel. Avoid MTN like the plague!!! They are beyond useless.

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