DW
Dane W

1 reviews | Active since Nov 2024

27 Nov 2024, 10:16

MTN does not know the meaning of do not contact me.

I am at my wits end. I do not want an upgrade, I do not want to renew my contract. I get countless calls from you every day and I have had enough!

I have logged a request with your complaints department - they assured me that I had been added to a no contact list. Every 10th or so call from your upgrades department I answer and ask your agents to please stop calling (They assure me each time that I have been added to a do not contact list). I have gone to a store where your disinterested staff say that I have also been added to a no contact list, but still, every day, I receive countless calls from you.

I have been an MTN customer for almost 19 years and I can assure you that I will be moving to another provider. Your service has gone from bad to worse (I can't recall the last time I had good serivce or zero issues from you, which sadly was one of your selling points years ago). The boarderline harrasment from your sales department has just pushed me over the edge.

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