JL
Jeremy L
1 reviews | Active since Mar 2009
18 Jun 2015, 17:03
MTN does not honor their prices
I wanted to buy a car charger which was marked as R199. When I went to pay, i was told it was R259. I complained that they should stick to their prices but the manager refused. As a retailer, MTN needs to stick to the prices they advertise!
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Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 14:42Hello scottl,
Thank you for bringing this to our attention.
I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.
The matter has been escalated to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for bringing this to our attention.
I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.
The matter has been escalated to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply22 Jun 2015, 14:42
Official
Hello scottl,
Thank you for bringing this to our attention.
I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.
The matter has been escalated to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for bringing this to our attention.
I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.
The matter has been escalated to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***