CF
Chantall F
1 reviews | Active since Feb 2019
09 Dec 2019, 14:42
MTN DOES NOT HONOR BLACK FRIDAY DEALS
MTN does not honor black Friday promotions.
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we went to try and do it instore (after no one phoned us for this promotion as was indicated in the mails received from MTN) and was told we can not get the deal because it was over??????
This is poor service delivery!!! And it is false adverti*****t If you ask me....
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Replies (1)CF
Chantall F's updateReviewer Update
10 Dec 2019, 10:25The Store that was visited was Centurion Mall, and it was the past weekend.
To make the statement no clients were contacted is not true - when you app**** for the deal on your website, we received a reply email which said "you will be contacted soon".
the message read
"thank you for your application, we're busy processing it and one of our call centre agents will be in touch with you soon.
please expect a delayed response due to high volumes of applications at this time"
My husband was never contacted????????
To make the statement no clients were contacted is not true - when you app**** for the deal on your website, we received a reply email which said "you will be contacted soon".
the message read
"thank you for your application, we're busy processing it and one of our call centre agents will be in touch with you soon.
please expect a delayed response due to high volumes of applications at this time"
My husband was never contacted????????
CF
Chantall F's update10 Dec 2019, 10:25
Reviewer Update
The Store that was visited was Centurion Mall, and it was the past weekend.
To make the statement no clients were contacted is not true - when you app**** for the deal on your website, we received a reply email which said "you will be contacted soon".
the message read
"thank you for your application, we're busy processing it and one of our call centre agents will be in touch with you soon.
please expect a delayed response due to high volumes of applications at this time"
My husband was never contacted????????
To make the statement no clients were contacted is not true - when you app**** for the deal on your website, we received a reply email which said "you will be contacted soon".
the message read
"thank you for your application, we're busy processing it and one of our call centre agents will be in touch with you soon.
please expect a delayed response due to high volumes of applications at this time"
My husband was never contacted????????