ND
Nyvrem D

1 reviews | Active since Jul 2011

11 Oct 2021, 18:51

MTN does not have any "TAKE-CHARGE" people

This was my request about three months ago:

REF [#***] SMC/***.

CELLULAR BEST PRACTISE WHEN OVERSEAS:

When you leave the country and… do not want to receive calls because that costs too much: even if you’ve set the phone to “divert all to voicemail”, the network “seeks” you, finds you [in the USA in my case] and from then on diverts calls to you – in the USA Once it’s found you, it keeps diverting to the US until you get back to SA. Every time it does that, it costs!! There is a longish code/ number that you call BEFORE leaving SA It is to unconditionally divert all calls to VoiceMail BEFORE the system looks for you so to speak. I had this with Vodacom and need to get it for MTN please

Can you please provide the codes for MTN

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The codes received caused voicemail problems [as NO voice mail]

I couldn't use my MTN phone a six week trip in July/ Aug because of that

I'm about to leave on another extended trip and they just ignore the emails

Gotta get out out of MTN It really is a fiasco

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Replies (1)
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Nyvrem D's update24 Oct 2021, 07:24
Reviewer Update
Ongoing for over four noths with lots of "we'll get back to you" messages and as usual - NOTHING!!

"BUSINESS IS GREAT EXCEPT FOR THE CUSTOMERS"