Mtn does not follow through

I placed a complaint on this site a few weeks ago. I experienced terrible customer service from the Mtn in the Waterfall Mall Rustenburg. <br> After a few days I was contaced by an Mtn representative who assured me the branch in Rustenburg would contact me shortly and sort the matter out. <br> <br> Today i reliased that MTN made a promise they did not stick to. A comment was even placed on my previous complaint. How can a company phone and make promises that do not even bother to fufill. I am truly beyond words and will defiantly make an active effort to voice my complaint due to this horrible service.<br> <br> MTN must make a note that how I was treated was not right. Buying a faulty product and thereafter not even recieveing anything to compensation and then to follow up with this type of dishonest conduct is beyond me. (promising to get a call and compensate and no action taken).<br> <br> Written by a very unhappy customer.<br> <br> Below is my refernece from my previous complaint. <br> Kagiso<br> REQ:***