MTN does not fix my problems, however, I pay them

I have logged a call with MTN regarding bad reception at my home office. It never used to be this way, but now I am dropping calls and people are struggling to hear me. This is costing me loads of money.<br> <br> I have received no feedback from MTN regarding the resolve of the issue. I once received an email saying Andre from coverage will look into it. But that was it. No updates, no other feedback.<br> <br> I have spent hours on the phone. Mailed en facebooked!<br> <br> Still my reception is poor.<br> <br> Here are my reference numbers:<br> ***<br> ***<br> <br> I get the idea that no one is interested in solving my problem, but MTN keeps on charging me, no problem.<br> <br> This has now escalated into the realm of horrible service.<br> <br> BAD Bad Bad. Horrible, horrific,Sad. Not everywhere I go!