MTN does not deserve 1 star!

MTN does not deserve 1 star!

I took out the 20gig daily and 20gig night owl data plan on the 26th of June for R339 a month under my father's name. I am more without data than having data. I have been to the Mall@Reds shop 7 times. I have up to date have not received the contract signed by my father, have a breakdown of what data was used since June or an explanation. My last visit to the shop i had proof (screenshot) of being done in with data and only receiving half of what was taken out by me. I requested Rauol to take a further look into my account and he said that the only month i received 20gig daily and 20gig nightowl was in June when i took it out. He send a request to MTN to send the missing data to my card and for the rest to credit me. Just to be without data 4 days later and that of close to no internet use over that 4 days. I am beyond fedup with MTN. I want my contract cancelled and will move to a better service provider that will keep me informed and explain to me probably!!! The lady that dealt with us that day placed us under a misconception. She was a trainee i later found out. If i go there they become very quiet and seem very busy all of a sudden. Not helpful at all and seem to avoid me. It seems like the land of milk and honey just to get you signed up but once you do not ****s could be given. I demand a contract and a detailed report from June. I also would want my contract to be terminated. There is no possible way that i could have used all that data by myself in 2 weeks. My father does not have any tech savvy and could not be very helpful in this regard. I regret taking out this contract honestly!