MTN DOES NOT DEAL WITH CUSTOMER COMPLAINTS

NO RESPONSE FROM MTN AFTER 2 SEPARATE EMAILS SENT TO THEIR COMPLAINTS DEP.<br> <br> I have been an MTN customer for over 12 Years. On my current contract I receive data (300mb contract data) and have never gone over this allowable.<br> <br> I check my data regularly, as I have always done (by dialling *141#) and it has always told me that I have data remaining, -- I continued to browse. When I received my account for last month (April 2015) MTN had billed me for +-R900.00 worth of out of bundle data.<br> <br> After contacting the call centre they made me aware that my contract was now getting additional \night time data"(it must be noted that this was not the case when I originally took out my contract) and"