SL
Stanley L
1 reviews | Active since Jun 2013
21 Mar 2016, 21:08
MTN does not care any more
I have been struggling to get my itemised billing for about three weeks, I have been calling almost every day, at timed i would be told the system is down or off. No body cares, I wanted itemised billing from December 2015 to February 2016. I received one for December 2015 and January 2016. I need one for February 2016.<br> <br> Regards,<br> <br> Azwinndini
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Replies (1)
MTN South Africa's replyOfficial
22 Mar 2016, 22:33Hello Stanco,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we will email the itemised billing to *** before the end of business tomorrow.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we will email the itemised billing to *** before the end of business tomorrow.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply22 Mar 2016, 22:33
Official
Hello Stanco,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we will email the itemised billing to *** before the end of business tomorrow.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we will email the itemised billing to *** before the end of business tomorrow.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Best regards,