MTN does not care about their customers

Dear MTN, it has been months that I have tried to transfer my husband's contract onto my name. Every time I get to a store, your system does not want to to the transfer because of an error which has not been fixed. I have been a loyal customer for many years and pay my account every month. I am truly disappointed with your service and the fact that you still have not fixed your system or responded to my husband's complaint on hellopeter. I see that you are not willing to keep your customers.