MTN Does not care about it's customers

MTN doesn't care about their customers, I wrote to them to tell them about my unhappiness about the repair on my cellphone, they didn't even try to understand my issue or address it, all they can say is that I need to pay, they are so arrogant and hope people will discontinue using their service, THEY ARE SO BAD.Look at the response below.<br> <br> HVRC_Repairs <br> 11:37 AM (3 hours ago)<br> <br> to me <br> Good Day,<br> <br> Kindly know that its you and the store that needs to sort out this problem please,the service fee information is in the technical fault report .<br> <br> HVRC Contact Centre Agent<br> After Sales Contact Centres<br> Toll Free Number: *** (FIX) 349