Mtn does not care about customer experience

Still waiting over two months for feedback from mtn about my claim that is wrongfully declined. They don't care as long as u pay them. Mtn is only worried about money not customer experience. They don't care if u as the client is happy don't care to give u feedback. I given all the reasons why my claim is wrongfully declined but they have no answers. I would not advise anyone to do business with mtn please use another service provider.