JR
Jennifer R
1 reviews | Active since Jan 2016
21 Jan 2016, 11:25
MTN does not care
I have had numerous SMS's offering upgrades, I have been trying to get a new phone since 4th December 2015<br> MTN Tzaneen Crossing and MTN Tzaneen Lifestyle center could care less. Promises are made, no messages or return calls. No communication and a couldn't care less atttitude
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Replies (1)
MTN South Africa's replyOfficial
21 Jan 2016, 15:17Hello MASHUTTI,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to our Corporate Sales department to contact you so the upgrade can be processed and your phone delivered to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to our Corporate Sales department to contact you so the upgrade can be processed and your phone delivered to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply21 Jan 2016, 15:17
Official
Hello MASHUTTI,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to our Corporate Sales department to contact you so the upgrade can be processed and your phone delivered to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to our Corporate Sales department to contact you so the upgrade can be processed and your phone delivered to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,