DL
Dewet L
1 reviews | Active since Oct 2012
03 Dec 2018, 07:11
MTN does not care
It is obvious that MTN dies not care. Why does HelloPeter allow them. Very sad service.
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
03 Dec 2018, 13:56Good day Dewet
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm RegardsZenetta Portia ViljoenComplaints Management Team
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm RegardsZenetta Portia ViljoenComplaints Management Team
Best regards,
MTN South Africa's reply03 Dec 2018, 13:56
Official
Good day Dewet
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm RegardsZenetta Portia ViljoenComplaints Management Team
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm RegardsZenetta Portia ViljoenComplaints Management Team
Best regards,
DL
Dewet L's updateReviewer Update
03 Dec 2018, 14:17Hi Zenetta
Wow this is the FIRST decent reply I get in 2 weeks. I have been on Twitter/135/***/Kaiza and more. Many emails and phone calls and I have just been shoved off and ignored for days. Till my option was too late. Now I am stuffed and lost my options due to MTN delays. I am furious. Olease I beg you to help.
Nr is ***
Regards
Gerrit
DL
Dewet L's update03 Dec 2018, 14:17
Reviewer Update
Hi Zenetta
Wow this is the FIRST decent reply I get in 2 weeks. I have been on Twitter/135/***/Kaiza and more. Many emails and phone calls and I have just been shoved off and ignored for days. Till my option was too late. Now I am stuffed and lost my options due to MTN delays. I am furious. Olease I beg you to help.
Nr is ***
Regards
Gerrit
DL
Dewet L's updateReviewer Update
03 Dec 2018, 14:18Please not I also just send email to *** as directed by the final person I was speaking to. Pls let me know if you get my msgs
DL
Dewet L's update03 Dec 2018, 14:18
Reviewer Update
Please not I also just send email to *** as directed by the final person I was speaking to. Pls let me know if you get my msgs