TF
Tarryn F

1 reviews | Active since Nov 2016

24 Nov 2016, 10:00

MTN DOES NOT ANSWER THERE PHONES!!!!!

<p>i have been trying since yesterday to get hold of the leagal and accounts department and NOT ONE person answers the damn phone not one single person.!!!!!!!!!!</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply24 Nov 2016, 11:19
Official

Good Day ,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that you are also able to contact our Accounts department via email on *** .

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards,
Itumeleng
REQ:***

Best regards,

TF
Tarryn F's update28 Nov 2016, 08:26
Reviewer Update

i still have not recieved an answer on the emails i have sent through to the legal department!!! i cant even get hold of the legal department they keep saying the have moved they dont know who they are blah blah blah...... i want to pay the 0.01 cents that i have handed over for so that i can get a paid up letter is it so hard to ask for...... i want someone from legal to phone me on ********** 927 TODAY!!!!!!!!!!!!!!!!!!!! i have had it with MTN and your pathetic service....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!