RD
Rojaun D
1 reviews | Active since Jan 2015
04 Nov 2015, 12:08
MTN DOES NO GOOD
After waiting months for mtn to respond to my insurance claim eventually I book it into the pe MTN repair centre myself. Waited for aapproximately three weeks to get my phone back. The problem was fix and they replaced my screen which was the only problem now the phone reboots non stop and refuses to switch on. HEAD office I need you to do something about this today I am tired of not being helped appropriately
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
06 Nov 2015, 08:54Hello rozziie2211,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to call you no availability.
Please can you assist us with the claim number to send the request to the insurance department to contact you for further assistance.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to call you no availability.
Please can you assist us with the claim number to send the request to the insurance department to contact you for further assistance.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply06 Nov 2015, 08:54
Official
Hello rozziie2211,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to call you no availability.
Please can you assist us with the claim number to send the request to the insurance department to contact you for further assistance.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to call you no availability.
Please can you assist us with the claim number to send the request to the insurance department to contact you for further assistance.
Kind Regards,
Alice van der Merwe
Best regards,