MTN Does it AGAIN!!!! FUMING!!!!!!

<p>I have no words to describe my frustration and irritation at this point in time.</p> <p>I upgraded in June to a DATA package @ R99 pm that is for 2GB day and 4GB nigh express</p> <p>Did this via MTN Sales Department over the phone with Thandeka.</p> <p>Thandeka confirmed with me that my limit is set to 0 and that I won’t pay more than R99pm on this upgraded as by my request. Happy we ended the call and I received my sim card on the 30th of June.</p> <p>My invoice for that month was R19.04 and for end July R99 I was very happy. Then I did my other upgrade via Sales again on my phone and that is where the other disaster hit me (luckily that was sorted) but somehow I think they might be linked and this is where MTN made a mistake, because all of a sudden on my data I have no limit and was hit with an invoice of R772 yesterday.</p> <p>Again numerous call’s and reference numbers – which I feel is totally unnecessary – no specific answers as how my limit from 0 all of a sudden had a rand value.</p> <p>On the 14th of July I phoned the MTN customer service as I could not link my PC to the WiFi and was told by a friendly assistant that my 2 GB was finished I only had the 4GB night available so I would have to top up or wait till the 7th of Aug. I said I would rather wait as I have a tight budget.</p> <p>I cannot express how unhappy I am at this point of time. I am a customer since 1999 and this is the first time ever I have had so much problems with MTN</p> <p>They only say sorry mam. Truly unhappy. I set the limit to 0 Thandeka confirmed it was at 0 so where did this go wrong???</p> <p>I can’t afford the invoice I received from you yesterday. That is why I set the limit.</p> <p> </p> <p>What now MTN ??!?!? I am sooooooooo upset and frustrated with service received. Second issue in such a short time with you</p>