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nicole F
1 reviews | Active since Mar 2016
19 Sept 2016, 09:31
MTN does it again!
<p>Wow MTN thank you again for such useless service my account has been suspended, as MTN states they have not received payemnt from me yet I paid and cleared on the 06.09.2016!!!!!!!!</p> <p>I gave you guys the benefit of the doubt after the **** I received(alomost debiting 6000 from my account) this year yet you still disappoint!! being a softy doesnt work you still get *****ed over :)</p> <p> </p> <p>lesson learnt thank you!!! </p>
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MTN South Africa's replyOfficial
20 Sept 2016, 22:38Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly send us the proof of payment so that we can log it to our banking department to allocate the account been suspended regularly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply20 Sept 2016, 22:38
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly send us the proof of payment so that we can log it to our banking department to allocate the account been suspended regularly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,