JT
Jacques T
1 reviews | Active since Feb 2015
13 Mar 2015, 14:00
MTN Does care after all !!!!!!
Dear Nonzuzo Sefolo, <br> <br> I have only one word to describe your service to us, !WOW! , I can honestly say that I have never been so impressed by a service agent (you), that picked up the query at the tail end and owned it! Cool, calm and collective, almost effortlessly delivered promptly on every promised action till full completion.<br> <br> Encapsulation of the definition to brilliant customer service !!<br> <br> I take my hat off to you my lady. <br> <br> Bridget, thank you so much for taking the time to speak to me, and putting me in contact with Nonzuzo, <br> <br> A big thank you also to Devashen Padayachee, that assisted us.<br>
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MTN South Africa's replyOfficial
17 Mar 2015, 11:18Hello Jacquesdt1972,
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Regards,
Ayanda
REQ:***
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply17 Mar 2015, 11:18
Official
Hello Jacquesdt1972,
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Regards,
Ayanda
REQ:***
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Regards,
Ayanda
REQ:***
Best regards,