MTN doe not care about their customers

on the 4th of July MTN disconnected my number permanently from the network. I've sent various communique to them but have yet to receive feedback. Their call center number is useless and they don't respond to emails. i have been a client of mtn for over 10years and have had a contract with them for +4years. I cancelled my contract because I have just taken another one and so no need for paying for two contracts but now I regret taking the new contract since they clearly don't give a damn about they customers. <br> <br> It is not my problem that when I asked to cancel my contract you sent me a wrong form and i filled that since your customer care is pathetic you can't even explain your own processes. The number that you cancelled had over R850 in airtime that I paid for and over 10 000 loyalty points that I've saved up but you chose to just cancel my number without giving me a warning or paying back my airtime since it's my money.<br> <br> Also note that this is or was my work number and you've caused a great deal of headache in my life with your actions.<br> <br> The number you cancelled is ***.