MTN, DO YOU CARE ABOUT SERVICE???

I renewed a contract earlier this year and absolutely regret any dealings with MTN, whether via call center or branch. <br> You can never get through to the call center (how does a major service provider ALWAYS have high call volumes at any given time of the day???). <br> Calling the branch results in the same experience-the call doesn't go through. I couldn't get through to *** today and called the other MTN branch in the mall (made sense to me and i thought they would help). <br> Turns out they're totally unrelated, have no dealings with each other and could not assist to even walk over and hand a message to the person i as trying to contact. in fact, the lady told me that if i couldn't get through that i should just go to the branch. <br> No problem. so I'll just walk away from the job that enables me to pay your subscriptions so I can spend two hours in a stifling hot store so you can rectify the mess you caused when i visited you the first time around. <br> <br> After managing ALL my account issues with VOdacom via online chats (and instant assistance), coming back to the dark ages with Inaccessible MTN is just plan irritating!!! GIVE ME FEEDBACK, ZOLEKA/ALISON!!!!!.<br>