LK
Louis K
1 reviews | Active since Sept 2011
02 Dec 2015, 14:43
MTN do not want to stop an account that is expired
On the 30 Nov we request MTN to stop an account which the contract expired long ago, but now they refuse to do so and want to change my mind and send it from department to department to delay the cancellation.
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Replies (1)
MTN South Africa's replyOfficial
03 Dec 2015, 18:14Hello Louis Samuel kru,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the number has been migrated to prepaid on 2015-12-02, reference number: ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the number has been migrated to prepaid on 2015-12-02, reference number: ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply03 Dec 2015, 18:14
Official
Hello Louis Samuel kru,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the number has been migrated to prepaid on 2015-12-02, reference number: ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the number has been migrated to prepaid on 2015-12-02, reference number: ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***