1 reviews | Active since Sept 2014
MTN DO NOT GIVE A DAMN ABOUT CUSTOMERS
<p>I have heard from three people at MTN customer care who cannot help.</p> <p>Instead of calling it customer care why don't you call it; **** OFF CUSTOMER, WE DON'T GIVE A DAMN!</p> <p>I posted my complaint on the 18 September and you have done nothing to resolve the matter.</p> <p>I sent you the phone number which YOU requested</p> <p>I ALSO SENT YOU THE WHOLE SIGNED CONTRACT!!!</p> <p>i am going to send this to Megan Power and the Ombudsman.</p>
REFER TO THE CONTRACT WHICH IS R 559!!!!!! THIS IS A SIGNED CONTRACT.
YOU HAVE NO RIGHT TO CHANGE IT!
Who changed the usage? Not me or my son. In fact he had to purchase airtime because his data ran out.
This is shocking.
I AM GETTING BILLED FOR THE ACCOUNT
MY INSTRUCTIONS WERE TO CAP IT. THIS WAS BEFORE THE CONTRACT BEGAN
I REPEATED THESE INSTRUCTIONS SEVERAL TIMES. REFER TO THE CORRESPONDENCE
THESE WERE WRITTEN INSTRUCTIONS.
I would like to cancel the contract with immediate effect!
I am going to report you to the ombudsman
REFER TO THE CONTRACT WHICH IS R 559!!!!!! THIS IS A SIGNED CONTRACT.
YOU HAVE NO RIGHT TO CHANGE IT!
Who changed the usage? Not me or my son. In fact he had to purchase airtime because his data ran out.
This is shocking.
I AM GETTING BILLED FOR THE ACCOUNT
MY INSTRUCTIONS WERE TO CAP IT. THIS WAS BEFORE THE CONTRACT BEGAN
I REPEATED THESE INSTRUCTIONS SEVERAL TIMES. REFER TO THE CORRESPONDENCE
THESE WERE WRITTEN INSTRUCTIONS.
I would like to cancel the contract with immediate effect!
I am going to report you to the ombudsman