HB
Herman B
1 reviews | Active since May 2016
09 Oct 2016, 19:13
Mtn do not care
<p>Posted review on a debit of R 1 481.28 for Packet data switch 0n account C ********** Inv number E ********** 70 On 31 Aug16 on which I rcvd response Billing team will send Url Now 9 October and still no response Send mails 25 July 30 Aug 13 Sept and 16 Sept STill no response I really demand that Mtn refund my bank account today with the R 1481.28 as I told them Im not accepting the debit</p>
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MTN South Africa's replyOfficial
10 Oct 2016, 23:09Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply10 Oct 2016, 23:09
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,