1 reviews | Active since Aug 2020
MTN - DO NOT APPRICATE ITS CUSTOMERS!!
Hi, I hope this will mean something to someone!!! MTN shouting out how they help YOU! This is their treatment of me, pushed me, to write this review. I paid for my account on a cash payment method, paid monthly more than two years, till about three months ago. Then they come and told me that the dates changes, I must be paid earlier or go on debit order. They regularly cut my service and keep on telling me to go on a debit order system and the problem will stop. This month I did as been advise and what happens. The arrangement was to debit the account on the 27th of the month after payday. What they have done!! They debit the account on the 21st with incufficient funds and put you on the bank credit score as a bad payer. How do you do after several emails to customer care and a few calls to the "Super" supporter? Then this is what they do to you. Your salary comes on the same date, every month, now how do they want to get pay upfront? I am going to leave them at the end of the contract in June 2021. Because I been over 18-years with them and paid an average of R1800.00 plus, per month on airtime and data and even share with someone in need. Then this is how you have been treated by a large company as MTN. There might be people who have a similar experience as this. Lucky more providers would appreciate your money more. So be careful when joining MTN. You will be forced to have funds available on your account for them to do as they want, take it any time, they want from your account. From me, Johan, have fun and I hope you enjoyed my review. Check me on Facebook, Twitter, Instagram, and YouTube. My small little warning videos will be there. Channel Goods4uzon...
