MTN Dissatisfied and Frustrated customer

<p>After so many years of using MTN and believing that it is the best Network in SA, I regret to say that I will never use the network again...I will also not recommend MTN to any of my family members or friends.</p> <p> </p> <p>I am so disappointed with the service that I have received with MTN regarding the cancellation of my contract phone; not only did I not get the phone contract cancelled when I made the cancellation on time, I was billed wrongly and have to pay large amounts of money every month.</p> <p> </p> <p>Even upon providing proof that I had cancelled the contract on time it has taken MTN close to a month to resolve my issue; and when calling customer services I am always given the run around. It does not help much that there is no direct Head quarter/office that I can take my matter to, but when I speak to a consultant today, I have to explain the very same query to another the very next day.</p> <p> </p> <p>To date I am still getting statements from MTN to pay these sums of money, and I am constantly told that I am going to get my service suspended. I know I am not the first to have such an issue with service provider; I need to say that if they do not work on this, they will lose many more clients than myself</p> <p> </p> <p>So much for being loyal to MTN all these years...</p>