1 reviews | Active since Jul 2015
MTN DISSAPOINTMENT IS IMMENSE
<p>Requested for a SIM SWOP on Saturday 06.08.16 10h00 at MTN Sandton. They advised it will be working in the next 3 hours. Still today my phone is not working. Seriously not renewing my contract with MTN. </p>
Good Day Janno,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the delay in processing your sim swap. According to our records the sim swap was processed on the 06 August 2016 however it failed to go through the Network. The swap finally went through successfully on the 08 August 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Janno,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the delay in processing your sim swap. According to our records the sim swap was processed on the 06 August 2016 however it failed to go through the Network. The swap finally went through successfully on the 08 August 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,