MTN Disregards Clients

Dear Mr Mupita

It is with great disappointment that I write this email. I have tried to make contact with someone at MTN today. The first two attempts on 135 were cut off before speaking to anyone The next attempt got through o accounts and in the middle of the call, the line dropped. After that the next person cut me off The next attempt was cut off because “My line was a bad line” (I called MTN using an MTN line. My line is a bad line? After that call the delay on the line was so bad that I could not understand what the consultant was saying and hence this email I then called and asked to speak to you, only to be told that I would need an appointment for such a conversation. I have not had my enquiry dealt with and would appreciate some advice on how to get the information i require.

I am one very disappointed client