1 reviews | Active since May 2020
MTN Dishonours Black Friday Deal
<p> I purchased a MTN contract on Black Friday. The special was for 50GB of Data and 10 minutes. My application was loaded on MTN system and I was asked to wait for a few days due to the unexpected number of customers applying (16000).</p> <p> </p> <p>A month later, I was billed and have still not received what I paid for. I reported this to MTN ref ( REQ 770659) and still not have had no response. My 2nd and 3rd visit to the stores a week later escalated my query to Urgent. Still no response</p>
Good day Brian
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please kindly note that you need to contact our Business contact centre at 809 from your MTN cellphone number for further assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Angela
REQ:***
Good day Brian
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please kindly note that you need to contact our Business contact centre at 809 from your MTN cellphone number for further assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Angela
REQ:***