MTN DISGUSTING SERVICE. I NEED MY MONEY

I HAVE HAD IT WITH MTN FIRSTLY THEY SUBSCRIBE MY NUMBER ON WASPS SERVICES EVERYTIME I LOAD AIRTIME I HAVE TO STOP THIS **** EVERY ****EN TIME. NOW THEY HAVE FORFEITED MY 20GIG OF DATA AFTER CHANGING A TARIFF PLAN. A CALL WAS LOGGED WEEK BEFORE XMAS AND I WAS TOLD THAT IT WILL BE RESOLVED AFTER 24 HOURS SO I WAITED. NOBODY GOT BACK TO ME WHATSOEVER. I TRIED TO CALL THEM TWICE YESTERDAY I COULD NOT GET THROUGH SOME ***** PICKED UP THE FONE AND IT WENT DEAD SILENT. I CALLED TODAY AND IM TOLD MY MATTER WAS ESCALATED TO SOMEONE WHO IS PROBABLY ON LEAVE DUE TO THE FESTIVE SEASON, MY MATTER CAN ONLY BE ATTENDED TO BY NEXT WEEK. I MEAN WHAT KIND OF BULL**** IS THAT. ARENT THEY SUPPOSED TO HAVE PEOPLE WORKING 24/7 TO FIX OUR PROBLEMS. I NEED SOMEONE TO OUT THIS ****. MTN IS TAKING US FOR RIDE WITH OUR HARD EARNED MONEY. I NEED MY MONEY AS IN YESTERDAY. I GOT URGENT MATTERS TO ATTEND TO.