MTN Disgusting Service

I did a number port from Vodacom to MTN on Thursday the 28th of April 2022,it's now Saturday the 30th of April and my number is active but I'm unable to make any outgoing calls or unable to receive any incoming calls,the call centre is permanently offline since yesterday morning,I spoke to a lady named Khetiwe who put the phone down on me ,when I questioned her about being offline for two days,this is the worst customer service I have ever received,can my number be sorted out so I can use my phone!!!!!!!!