MTN disgusting service

MTN again....

So for the past few months, my MTN line kept being suspended as I was told I was in arrears, because I was not paying via debit order Month. I sent proof of payment and all was well, I was promised that the payments would be allocated... Then it happened again and I was told that I skipped a payment in December 2019...I sent proof of payment since July 2019 and all was well, I was promised that the payments would be allocated.. . It happened again this week and i was told no on July 2020 they had a system change and my payment for July 2020 does not reflect and i was in arrears I once again sent Proof of payments from June 2020.

They also never sent me any warning about the pending suspensions. I just got an sms saying "Your Order has been submitted...."

The treatment is disgusting as I am being inconvenienced because of MTN's systemic changes and it is not fair. No apology or anything like that...