1 reviews | Active since Jun 2014
MTN DISGUSTING SERVICE
I'm exceptionally disgusted with the service from MTN greenstone mall and the call center. I have been struggling since May to get a contract transferred to my name being sent from pillar to post time and time again due to a glitch on their system that even their IT could not resolve. Then eventually told to cancel the contract to re-apply again, once again pushed from pillar to post. To eventually getting the contract cancelled. I was advised that the number was on prepaid to which I purchased data only to have it cleared off my number a week later when they only eventually did the change from contract to prepaid loosing all my data. Then after making contact they want to refund me the airtime knowing I can't get the same data offer any longer. I told them it's not acceptable and once again waiting over 3 weeks for this matter to get resolved after numerous emails with no response. If this is how they treat their customers, I will not sign back up and will warn everyone away from them.
