1 reviews | Active since Mar 2009
MTN Disgusting Service
<p>MTN blocked my line , without any reason at all after spending more than two hours to try</p> <p>and get hold of anybody there eventually i found a gentleman whom said that due to the migration from Autopage to them, Ihave a new credit limit of R1200 as the contract I had with Autopage is not valid anymore.</p> <p> </p> <p>Nobody from MTN had any descency to contact and discuss this atter with me.</p> <p> </p> <p> </p>
Good Day Alan,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the Credit limit on the account is not on R1,200. Limit is higher than that.
Please contact our Customer Care line on 809 to confirm the amount.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day Alan,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the Credit limit on the account is not on R1,200. Limit is higher than that.
Please contact our Customer Care line on 809 to confirm the amount.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,