1 reviews | Active since Jul 2015
Disgusted in the manner I been have treated as paying MTN client.<br> I signed a new upgrade last year at MTN Canal Walk.<br> <br> I was advised to load an additional data bundle. I received the extra recurring data until April....since then MTN never loaded this on the 1st of the month anymore which means I received massive bills the last two months.<br> <br> 6 months after my new contract MTN charged me R2000 migration fee per debit order. No one EVER informed me of this fee when I signed my contract.<br> I made numerous calls and visits to MTN, no one was able to assist me.<br> <br> Last 3 months I have network failure couple of hours a day.<br> On 8th of July I was hijacked in front of my house at gunpoint....and of course I could not make any calls to the police, and my father needed a hospital. I had to find my mother's phone ( who locked herself in the bedroom) to call the police. Should my phone have been working, the police might have had a better chance.<br> <br> This MTN shop is open till 21:00 daily, manager leave at 16:30 and only works till 13:00 on a Saturday.<br> There was NO manager working yesterday (11 July).<br> <br> MTN is simply robbing me blind and I cant do anything about this one sided contract!!
Best regards,
Best regards,
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