1 reviews | Active since Jan 2013
MTN disgusting customer service
This is my 6th attempt to simply get my voicemail activated. It's been going on for 2 months, with numerous escalations and reference numbers and requests to actually speak to someone who can have this resolved! Disgusted with service and the fact that after numerous attempts no one will phone back, stores system always offline and disgusting service at MTN Chili Lane!! Reference number ********** 48720
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the voice mail service is active on the account, as per reference *** the request was sent to the back end specialist to create the Voice mail box and DCF on the network.
We are waiting on feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the voice mail service is active on the account, as per reference *** the request was sent to the back end specialist to create the Voice mail box and DCF on the network.
We are waiting on feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
Kindly be advised that the back end technical department has loaded the DCF and voice mail has been loaded.
Please dialed 132 to setup a mailbox. If you struggle you are welcome to call the business solutions department from the device 1555 for online assistance.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
Kindly be advised that the back end technical department has loaded the DCF and voice mail has been loaded.
Please dialed 132 to setup a mailbox. If you struggle you are welcome to call the business solutions department from the device 1555 for online assistance.
Kind Regards,
Alice van der Merwe
Best regards,